Here are some of our online reviews and written thank you notes. We are a five star company with an A+ rating from the Better Business Bureau.
"Kelly, I wish to expess my gratitude to you for your professionalism and kindness. I'm sure you don't remember me, but you came over to my house last week Thursday to clean my chimney in the rain. You even allowed me to post-date my check for the first of November. It is so refreshing to deal with someone with a kind heart. You were so positive and kind that I felt I needed to thank you again, but was not sure how to show my gratitude that might be helpful to you. When you have clients request a reference please feel free to use my name as you see fit."
"We just wanted to thank you for the service we received from you when you came to our home July 13. You came and cleaned out our dryer vent, and found it to be extremely blocked. We appreciate your spending the time to get it cleaned out, although I know it probably took more time and effort than you expected. Our dryer has been working so much better since you came, and we feel much safer now, after you told us what a fire hazard we had prior to your visit. Thanks again for your wonderful service. If you every need a reference or recommendation, we would be happy to do so."
"I have been using Soot & Cinders for about 7 years to clean and take care of my chimney. He is awesome to work with, always on time, does a VERY thorough job. he takes pride in what he does and is the BEST!"
"Friendly, prompt service. Very honest and wonderful to work with. Best price with great service. I highly recommend him!"
"We had Kelly come out and clean out our duct work after my daughter had a heart transplant. he took his time and did a fantastic job. I always recommend him to family and friends."
"Kelly is fair and does a FANTASTIC job every time! He is fast and efficient and cleans everything up before he leaves. We could not be happier with Soot & Cinders."
"This service was excellent. He left the area clean, no mess and the price was fair. Would recommend this guy anytime."
"Cleaned the stainless steel wood stove chimney flu that runs through a brick and mortar fireplace chimney. The stove interior was cleaned and inspected and the exit pipe was resealed. I had used Soot & Cinders in 1996 to remove a raccoon mother and her babies. The process was done with skill and caring for the animals well being. I was glad to see they still in business when I started looking for a good chimney sweep. Kelly is very polite and an interesting person to talk with and answered the many questions I had for him. He arrived on time and made sure that there was no mess or damage to our home. I would very highly suggest you use Kelly for chimney problems or duct cleaning. I will be calling him again in the spring."
"Service was prompt, polite, and knowledgeable. Cleaned up after himself. Very professional."
"Kelly could not have been more professional and prompt. He came within two days at a busy time of the year. He Gave us a report of his inspection with some suggestions for future repair of chimney. There was absolutely no pressure to do more work than had been requested."